Contact me !

Contact me !

My role

My role

As a product designer, I set up the strategy and scale of MVP product and created the prototype based on the UX research.

As a product designer, I set up the strategy and scale of MVP product and created the prototype based on the UX research.

Deliverables

Deliverables

Designing a MVP that can improve outdoor experience for outdoor adventurers in networking and collecting information

Designing a MVP that can improve outdoor experience for outdoor adventurers in networking and collecting information

Challenges

Challenges

  • Identifying general insights and product solutions

  • Caring the needs for various groups of people

  • Identifying general insights and product solutions

  • Caring the needs for various groups of people

Project process

Project process

1

1

Spotting difficulties
as a outdoor enthusiast

Spotting difficulties
as a outdoor enthusiast

2

2

Collecting user feedback and creating outdoor activity flows

Collecting user feedback and creating outdoor activity flows

3

3

Finding user insights and analysing user journeys

Finding user insights and analysing user journeys

UX research

UX research

Analyse outdoor apps, identify user problems and opportunities

Analyse outdoor apps, identify user problems and opportunities

4

4

Visualising design solutions

Visualising design solutions

5

5

Conducting and reviewing usability test

Conducting and reviewing usability test

6

6

Redesigning and optimising app prototype

Redesigning and optimising app prototype

UX and UI design

UX and UI design

V1.0: avatar roles
V2.0: outdoor radar

V1.0: avatar roles
V2.0: outdoor radar

UX research

UX research

How it started..

How it started..

As an outdoor lover, I have had many exciting and amazing trips while there have been still quite a few trips not so enjoyable as others due to many reasons. I started to think if it is possible to have an app that can help to solve the problem and enhance the experience in outdoor trips. However, I could not find any similar one in Android app store in Central Europe.

Finding many outdoor lovers having the same issues, I collected the feedback from outdoor lovers during different outdoor trips, observed the outdoor lovers around over a few years, and created the diagram based on the experience to analyze the pain points for outdoor lovers.

As an outdoor lover, I have had many exciting and amazing trips while there have been still quite a few trips not so enjoyable as others due to many reasons. I started to think if it is possible to have an app that can help to solve the problem and enhance the experience in outdoor trips. However, I could not find any similar one in Android app store in Central Europe.

Finding many outdoor lovers having the same issues, I collected the feedback from outdoor lovers during different outdoor trips, observed the outdoor lovers around over a few years, and created the diagram based on the experience to analyze the pain points for outdoor lovers.

Cicada (34)
Designer

Cicada (34)
Designer

Organiser 80%, follower 20%

Favourite activities:
hiking, walking, climbing, Via Ferrata, trekking, camping, winter hiking

Preferred level: 3-4

Organiser 80%, follower 20%

Favourite activities:
hiking, walking, climbing, Via Ferrata, trekking, camping, winter hiking

Preferred level: 3-4

Bridget (35)
Administrator

Bridget (35)
Administrator

Organiser 60%, follower 40%

Favourite activities:
cross-country skiing, Via Ferrata, hiking, indoor climbing

Preferred level: 3-4

Organiser 60%, follower 40%

Favourite activities:
cross-country skiing, Via Ferrata, hiking, indoor climbing

Preferred level: 3-4

Bufek (39)

Programmer

Bufek (39)

Programmer

Organiser 30%, follower 70%

Favourite activities:
hiking, climbing, kayaking, supping, skating, snowboarding, Via Ferrata, bouldering, camping

Preferred level : 4

Organiser 30%, follower 70%

Favourite activities:
hiking, climbing, kayaking, supping, skating, snowboarding, Via Ferrata, bouldering, camping

Preferred level : 4

Hong (30)
Customer services

Hong (30)
Customer services

Organiser 10%, follower 90%

Favourite activities:
hiking, walking, running

Preferred level : 1-2

Organiser 10%, follower 90%

Favourite activities:
hiking, walking, running

Preferred level : 1-2

User journey

User journey

Before trips

Before trips

Expectations

Expectations

Find good partners and transportation info, and decide itinerary (organiser)

Find good partners and transportation info, and decide itinerary (organiser)

Find a reliable organiser and relevant info about trip (follower)

Find a reliable organiser and relevant info about trip (follower)

Prepare well (physically or outdoor gears) for trip

Prepare well (physically or outdoor gears) for trip

Issues

Issues

Unable to find good partners to do outdoor activities together

Unable to find good partners to do outdoor activities together

Spent too much time in doing research on where to explore

Spent too much time in doing research on where to explore

Verify the ability and fitness of people who want to join the trip

Verify the ability and fitness of people who want to join the trip

Identify the difficulty level of an outdoor activity

Identify the difficulty level of an outdoor activity

opportunities

opportunities

Create a profile showing new partners’ interests, abilities and experiences

Create a profile showing new partners’ interests, abilities and experiences

Create an activity format evaluating trip details

Create an activity format evaluating trip details

Filter partners

Filter partners

Browse outdoor activities

Browse outdoor activities

During trips

During trips

Expectations

Expectations

Enjoy a smooth outdoor trip

Enjoy a smooth outdoor trip

Have a company from good partners

Have a company from good partners

Have a nice weather

Have a nice weather

Issues

Issues

Unexpected adventure with people in a different level leading to a schedule change

Unexpected adventure with people in a different level leading to a schedule change

Tiredness caused by doing outdoor activities with people not getting along well

Tiredness caused by doing outdoor activities with people not getting along well

Tiredness caused by different level of fitness

Tiredness caused by different level of fitness

Not enjoyable small talks

Not enjoyable small talks

opportunities

opportunities

Connect to weather forecast and alert for weather changes

Connect to weather forecast and alert for weather changes

Help to evaluate users’ profiles

Help to evaluate users’ profiles

Help to evaluate activity difficulty

Help to evaluate activity difficulty

Provide matched suggestions

Provide matched suggestions

After trips

After trips

Expectations

Expectations

Have a nice memory

Have a nice memory

Share nice pictures between partners and on social media

Share nice pictures between partners and on social media

Have a new friendship

Have a new friendship

Issues

Issues

Organise and share pictures

Organise and share pictures

Offer feedback

Offer feedback

Being pushed to share pictures

Being pushed to share pictures

opportunities

opportunities

Invite to share feedback and pictures

Invite to share feedback and pictures

Provide activity suggestions connected to new partners

Provide activity suggestions connected to new partners

Prioritise MVP opportunities

Prioritise MVP opportunities

Among the opportunities, considering the features of existing apps and platform where is used to share pictures and socially interact after outdoor trips, and the fundamental needs of outdoor lovers, I decided to categorise the opportunities of features to 3 groups and identify the solutions based on the priorities for MVP prototyping.

Among the opportunities, considering the features of existing apps and platform where is used to share pictures and socially interact after outdoor trips, and the fundamental needs of outdoor lovers, I decided to categorise the opportunities of features to 3 groups and identify the solutions based on the priorities for MVP prototyping.

Key factors to consider outdoor partners

Key factors to consider outdoor partners

I found that the definition of an “enjoyable trip” is different from person to person. The difference may be caused by personal expectations affected by experiences, different level of fitness and preparation including information search, gears and risk assessment.

Below are thus what outdoor lovers may consider when they are looking for partners:

I found that the definition of an “enjoyable trip” is different from person to person. The difference may be caused by personal expectations affected by experiences, different level of fitness and preparation including information search, gears and risk assessment.

Below are thus what outdoor lovers may consider when they are looking for partners:

Risk assessment

Risk assessment

Referred to the knowledge of terrain, weather, first aid and required fitness

Referred to the knowledge of terrain, weather, first aid and required fitness

Equipment preparation

Equipment preparation

To what extend you know how to arrange and prepare the equipment and gears for a trip

To what extend you know how to arrange and prepare the equipment and gears for a trip

Experience

Experience

Referred to the experience in actively attending outdoor trips

Referred to the experience in actively attending outdoor trips

Openness

Openness

How open to the people from different backgrounds and with different experiences and abilities

How open to the people from different backgrounds and with different experiences and abilities

Fitness

Fitness

To what extend the body has been trained for outdoor trips

To what extend the body has been trained for outdoor trips

Intention

Intention

How serious to see outdoor trips, consider them as leisure activity or serious physical training

How serious to see outdoor trips, consider them as leisure activity or serious physical training

App flow

App flow

Wireframing for MVP features

Wireframing for MVP features

1. Look for outdoor trips

1. Look for outdoor trips

Browse outdoor activities

Browse outdoor activities

Create an outdoor trip format to understand trip details

Create an outdoor trip format to understand trip details

Except the most concerned info about an outdoor trip (location, meeting point and date), each activity card shows the available number of people, challenge level, activity types and save mark to check out the details later.

After selecting an activity card, users can send a join request or recommend to other adventurers.

Except the most concerned info about an outdoor trip (location, meeting point and date), each activity card shows the available number of people, challenge level, activity types and save mark to check out the details later.

After selecting an activity card, users can send a join request or recommend to other adventurers.

  1. Look for partner(s)

  1. Look for partner(s)

Create a filter to filter outdoor lovers

Create a filter to filter outdoor lovers

Adventurer’s card shows the most important factors for outdoor lovers- the basic info (name, age), activity types, and advanced details:

a. Next trip:
Users can quickly browse where matched adventurers will go and further be inspired or tap in to check more details if interested.

b. Last trip:
Users can browse where matched adventurers have been to for trip inspiration and possible interaction in future.

Adventurer’s card shows the most important factors for outdoor lovers- the basic info (name, age), activity types, and advanced details:

a. Next trip:
Users can quickly browse where matched adventurers will go and further be inspired or tap in to check more details if interested.

b. Last trip:
Users can browse where matched adventurers have been to for trip inspiration and possible interaction in future.

Custom filter is designed here to let users to look for ideal adventurers based on distance, age, profile content and references, plus search by next trip on the main screen to locate adventurers having the same interest in the similar places.

Custom filter is designed here to let users to look for ideal adventurers based on distance, age, profile content and references, plus search by next trip on the main screen to locate adventurers having the same interest in the similar places.

  1. Create/ evaluate an outdoor radar and profile

  1. Create/ evaluate an outdoor radar and profile

Build up a profile with outdoor radar to understand new partners’ interests, abilities and experiences

Build up a profile with outdoor radar to understand new partners’ interests, abilities and experiences

The experience card is designed to let users to quickly identify how active the adventurer is in terms of using the app.

Organised trip(s) can further reveal if the adventurer owns leadership in outdoor activities which refers to the reliability if the references are good too.

Upcoming trip(s) shows what trips the adventurers will be ongoing and the history of completed trip(s) can be viewed as how active the adventurer is in outdoor activities.

The experience card is designed to let users to quickly identify how active the adventurer is in terms of using the app.

Organised trip(s) can further reveal if the adventurer owns leadership in outdoor activities which refers to the reliability if the references are good too.

Upcoming trip(s) shows what trips the adventurers will be ongoing and the history of completed trip(s) can be viewed as how active the adventurer is in outdoor activities.

Outdoor radar is a diagram designed with 5 out of 6 factors used to consider outdoor partners: intention, fitness, gear preparation, openness, risk assessment. Users can tap or drag a points along the line to adjust the relevant index.

It can be used to help the user to review his/her abilities while creating the profile. Moreover, it may help trip organisers to identify if the adventure is a better fit to the trip than others.

Outdoor radar is a diagram designed with 5 out of 6 factors used to consider outdoor partners: intention, fitness, gear preparation, openness, risk assessment. Users can tap or drag a points along the line to adjust the relevant index.

It can be used to help the user to review his/her abilities while creating the profile. Moreover, it may help trip organisers to identify if the adventure is a better fit to the trip than others.

Alternative control bar is located under the radar diagram in edit mode. It is designed to provide the details of the measurement units of the 5 factors for users to easily adjust the units.

Alternative control bar is located under the radar diagram in edit mode. It is designed to provide the details of the measurement units of the 5 factors for users to easily adjust the units.

Set up a notification to remind users providing feedback and make profiles’ reference grow

Set up a notification to remind users providing feedback and make profiles’ reference grow

Users can check out replies to activity discussion, and receive notices for (dis)approvals on activity requests.

Users can check out replies to activity discussion, and receive notices for (dis)approvals on activity requests.

Additionally, the reminder for the reference for the activity organiser will be set as a notification to increase the chance in typing feedback during users’ free time.

After the reference is written, it will be shown in the organiser’s profile. Users are also encourage to write feedback for other partners (activity attenders).

Additionally, the reminder for the reference for the activity organiser will be set as a notification to increase the chance in typing feedback during users’ free time.

After the reference is written, it will be shown in the organiser’s profile. Users are also encourage to write feedback for other partners (activity attenders).

Prototypes

Prototypes

1. Look for outdoor trips

1. Look for outdoor trips

Look for some interesting outdoor trips

Look for some interesting outdoor trips

Ask questions about the trip

Ask questions about the trip

Invite adventurers to the trip

Invite adventurers to the trip

  1. Look for partner(s)

  1. Look for partner(s)

Look for more interesting adventurers around

Look for more interesting adventurers around

Use the custom filter to adjuest search results

Use the custom filter to adjuest search results

  1. Create/ evaluate an outdoor radar and profile

  1. Create/ evaluate an outdoor radar and profile

Check more details of the outdoor lover

Check more details of the outdoor lover

Invite the outdoor lover to outdoor trips

Invite the outdoor lover to outdoor trips

What I learnt from the project

What I learnt from the project

Learn to be a product designer from resolving a problem around myself

Learn to be a product designer from resolving a problem around myself

I realised that solving an issue around me is a great way to discover the passion for the process in identifying product solutions. The connection between myself and the issue motivated me a lot. I actively adopted different approaches to identifying users’ pain points, and transferred their needs to the solutions.

I realised that solving an issue around me is a great way to discover the passion for the process in identifying product solutions. The connection between myself and the issue motivated me a lot. I actively adopted different approaches to identifying users’ pain points, and transferred their needs to the solutions.

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Check out other projects

Baboon's Chores App Design

Furniture E-commerce Redesign

yang.chanrong@outlook.com

Work with me!

Build up better user experience together.

© 2024 Chan’s portfolio

yang.chanrong@outlook.com

Work with me!

Build up better user experience together.

© 2024 Chan’s portfolio

Contact me !

Contact me !