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My role

My role

  • Working as Designer Lead, cooperating with the other Designer, conducting UX research and product design

  • Working as Designer Lead, cooperating with the other Designer, conducting UX research and product design

Challenges

Challenges

  • Partners have different commitment and engagement

  • Lack of knowledge about app development

  • Partners have different commitment and engagement

  • Lack of knowledge about app development

Deliverables

Deliverables

  • Identifying solutions to general people with different personalities

  • Planning product scopes

  • Identifying solutions to general people with different personalities

  • Planning product scopes

Project process

1

Identifying potential problems in life: house-share chores

2

UX research: focus group interview, card sorting, personas

3

Competitor research: analysing similar apps

4

Identifying product solutions and prioritising features

5

Producing wireframes, prototypes

6

Front-end and back- end development

7

Collecting feedback for UX writing and app flow

8

Optimising existing flows and adding secondary features

Project process

1

Identifying potential problems in life: house-share chores

2

UX research: focus group interview, card sorting, personas

3

Competitor research: analysing similar apps

4

Identifying product solutions and prioritising features

5

Producing wireframes, prototypes

6

Front-end and back- end development

7

Collecting feedback for UX writing and app flow

8

Optimising existing flows and adding secondary features

Identifying users' pain points and product market

Identifying users' pain points and product market

Focus group, card sorting, personas

Focus group, card sorting, personas

To dive into the users’ scenarios, we combined the methods of focus group and card sorting before personas were created. In the interview, 4 people with the experience of house sharing longer than 2 years were invited to discuss how they had faced the issue of common chores.

To dive into the users’ scenarios, we combined the methods of focus group and card sorting before personas were created. In the interview, 4 people with the experience of house sharing longer than 2 years were invited to discuss how they had faced the issue of common chores.

Which type of house/flat do you live?

What are the chores to be done in your house/flat?

How chores are usually arranged in your experience?

What the difficulty have you faced when you have to arrange chores?

Which types of housemates have you met in the past? What’s the difference in the arrangement of chores when you share a house/flat with different housemates?

What kind of functions of an App would you expect to solve the pain points?

Which type of house/flat do you live?

What are the chores to be done in your house/flat?

How chores are usually arranged in your experience?

What the difficulty have you faced when you have to arrange chores?

Which types of housemates have you met in the past? What’s the difference in the arrangement ofchores when you share a house/flat with different housemates?

What kind of functions of an App would you expect to solve the pain points?

While the process of how flatmates had dealt with chores were discovered, we used the method of sorting cards to categorise problems on different stages. With the obtained information, we created the personas, user journeys and the logics of application.

While the process of how flatmates had dealt with chores were discovered, we used the method of sorting cards to categorise problems on different stages. With the obtained information, we created the personas, user journeys and the logics of application.

Ella
(Owner)

Ella
(Owner)

  • Enjoying organising chores

  • Arranging cleaning schedule

  • Doing chores on time

  • Getting annoyed when the flat is untidy or dirty

  • Getting upset If other flatmates don’t do the agreed chores

  • Enjoying organising chores

  • Arranging cleaning schedule

  • Doing chores on time

  • Getting annoyed when the flat is untidy or dirty

  • Getting upset If other flatmates don’t do the agreed chores

Nina
(Follower)

Nina
(Follower)

  • Doing chores on time and following agreed schedule

  • Not proactively organising chores

  • Not caring about if other people finish the chores

  • Willing to do more and help others when they are unavailable

  • Doing chores on time and following agreed schedule

  • Not proactively organising chores

  • Not caring about if other people finish the chores

  • Willing to do more and help others when they are unavailable

Gabriel
(Rebel)

Gabriel
(Rebel)

  • Always busy, having lots of excuses to postpone tasks

  • Not willing to obey collective objectives

  • Arrogant cleaning freak, loving to check the progress of other flatmates’ tasks

  • Enjoying pushing flatmates to achieve extra mile

  • Always busy, having lots of excuses to postpone tasks

  • Not willing to obey collective objectives

  • Arrogant cleaning freak, loving to check the progress of other flatmates’ tasks

  • Enjoying pushing flatmates to achieve extra mile

Alejandro
(Procrastinator)

Alejandro
(Procrastinator)

  • Goldfish brain, not remembering tasks

  • Nice in general, spontaneous

  • Not paying attention to details

  • Sometimes leaving cleaning tools like vacuum or mop on floor after cleaning

  • Goldfish brain, not remembering tasks

  • Nice in general, spontaneous

  • Not paying attention to details

  • Sometimes leaving cleaning tools like vacuum or mop on floor after cleaning

Analysis of competitors

Analysis of competitors

We also analysed 3 products, Room Mate, Our Home, and Toby, to clarify the position of our product.

The apps are designed with different features in terms of the number of home members, the complexity of to-be-done tasks, and the way to motivating users to complete tasks.

Our product strategy is to first stabilise basic functions, provide smooth experience for users, and then add playful and interesting reward system as a motivation bonus.

We also analysed 3 products, Room Mate, Our Home, and Toby, to clarify the position of our product.

The apps are designed with different features in terms of the number of home members, the complexity of to-be-done tasks, and the way to motivating users to complete tasks.

Our product strategy is to first stabilise basic functions, provide smooth experience for users, and then add playful and interesting reward system as a motivation bonus.

Deliverables

Deliverables

We aim to design a playful app for chores arrangement in which users can easily create and edit shifts for chores and be rewarded by baboon reward system. Three main stages were set up for the design and development of the App. The first 2 versions are focused on achieving the following deliverables and creating a fundamental and smooth experience.

We aim to design a playful app for chores arrangement in which users can easily create and edit shifts for chores and be rewarded by baboon reward system. Three main stages were set up for the design and development of the App. The first 2 versions are focused on achieving the following deliverables and creating a fundamental and smooth experience.

Version 1.0 (December 2020- April 2021)

  • Users can create a group through the App

  • Users can create chores by selecting places, time, responsible person(s)

  • Users can edit chores

  • Users can browse the schedule of all chores

  • A notification can be sent to the responsible user as a reminder

Version 2.0 (April 2021- October 2021)

  • Optimization for the short cut to chores editing

  • Adding notification as the third bottom navigation to receive/ request/ process home mates’ help

  • Adjusting components for Chinese Mandarin version as the first step to multilingualise the App

Following versions will include the creation of Baboon reward system, feedback system, the personalisation and localisation of App use, and new logics for the arrangement of personal chores in private space etc.

Version 1.0 (December 2020- April 2021)

  • Users can create a group through the App

  • Users can create chores by selecting places, time, responsible person(s)

  • Users can edit chores

  • Users can browse the schedule of all chores

  • A notification can be sent to the responsible user as a reminder

Version 2.0 (April 2021- October 2021)

  • Optimization for the short cut to chores editing

  • Adding notification as the third bottom navigation to receive/ request/ process home mates’ help

  • Adjusting components for Chinese Mandarin version as the first step to multilingualise the App

Following versions will include the creation of Baboon reward system, feedback system, the personalisation and localisation of App use, and new logics for the arrangement of personal chores in private space etc.

App flow

App flow

User stories and solutions

User stories and solutions

1. Create a user group

1. Create a user group

Let’s try to use the app to sort out our chores issues.

Let’s try to use the app to sort out our chores issues.

First personal account in the household can create a group account and forward an account link to other housemates’ accounts

Baboon’s graphics are designed on empty pages to make the app more characteristic and vivid

First personal account in the household can create a group account and forward an account link to other housemates’ accounts

Baboon’s graphics are designed on empty pages to make the app more characteristic and vivid

  1. Create a task

  1. Create a task

Hm..I was asked to set up chores that we need to do in kitchen.

Hm..I was asked to set up chores that we need to do in kitchen.

User can create chores by selecting space, time, responsible person(s) etc.

User can create chores by selecting space, time, responsible person(s) etc.

  1. Review main page

  1. Review main page

I want to know what chores have been set up in different spaces.

I want to know what chores have been set up in different spaces.

I want to know what chores to do in the next days and this month.

I want to know what chores to do in the next days and this month.

Calendar page provides chores schedule based on timeline

All Chores page shows what and how often chores are to be done based on space

Calendar page provides chores schedule based on timeline

All Chores page shows what and how often chores are to be done based on space

Takeaway from the project

Experience in end-to-end product design

Cooperating with 2 partners, we shared the work of UX research, set up product strategy, conducted UX and UI design and managed the product with agile methodology. By working closely with senior programmer/ project manager, I learnt how to review a product and tasks from the perspectives of development and project management, and how to identify a proper approach that may efficiently benefit the product at that moment. Additionally, this project also enabled me to work on the details of interface design in IOS and Android systems.

Check out other projects

Check out other projects

Outdoor Bubbles App Design

Outdoor Bubbles App Design

Networking app for outdoor lovers

2020

Furniture E-commerce Redesign

Furniture E-commerce Redesign

Boosting conversion rate for furniture distributor

2021-2024

yang.chanrong@outlook.com

Work with me!

Build up better user experience together.

© 2024 Chan’s portfolio

yang.chanrong@outlook.com

Work with me!

Build up better user experience together.

© 2024 Chan’s portfolio

Takeaway from the project

Experience in end-to-end product design

Cooperating with 2 partners, we shared the work of UX research, set up product strategy, conducted UX and UI design and managed the product with agile methodology. By working closely with senior programmer/ project manager, I learnt how to review a product and tasks from the perspectives of development and project management, and how to identify a proper approach that may efficiently benefit the product at that moment. Additionally, this project also enabled me to work on the details of interface design in IOS and Android systems.

Contact me !

Contact me !

Contact me !